By installing or using any UserSentry application — including UserSentry, AuditSentry SIEM, Seats Management for Jira, and CrowdStrike for Jira — you agree to these Terms of Service. If you are agreeing on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
UserSentry provides cloud-based productivity and security applications for monday.com and Atlassian platforms, distributed through their respective marketplaces. Our services are operated by Seats Management, based in Tel Aviv, Israel.
To use our apps, you must hold a valid account on the relevant platform (monday.com or Atlassian), have the necessary admin permissions to install and configure apps, and comply with the applicable platform's own terms of service. You are responsible for maintaining the security of your credentials.
You agree to use our apps for lawful purposes only. You may not reverse-engineer, decompile, or attempt to extract source code from our apps; take actions that harm third parties or misuse other users' data; disrupt or degrade the performance of the underlying platform; or violate the acceptable use policies of monday.com or Atlassian.
All intellectual property rights in our apps — including software, design, documentation, and branding — are owned by UserSentry (Seats Management). Any feedback or suggestions you provide may be used by us without restriction or compensation.
Your use of our apps is governed by our Privacy Policy. Our apps are built on native platform infrastructure. For details on our security practices, see our Security Statement.
UserSentry is an independent developer and is not affiliated with, endorsed by, or a partner of monday.com or Atlassian. We are not responsible for platform availability, API changes, or any downtime or data loss caused by the underlying platforms.
Billing for our paid apps is handled entirely through the respective marketplace platforms (monday.com Marketplace or Atlassian Marketplace). We do not independently process payments. All billing inquiries should be directed to the relevant marketplace.
Our apps are provided "as is" without warranties of any kind, express or implied. Our total liability to you for any claim arising from your use of our apps is limited to the fees you paid in the three (3) months preceding the claim. We are not liable for any indirect, incidental, special, or consequential damages, including loss of data, revenue, or business opportunities.
You may terminate your use of our apps at any time by uninstalling them from your platform account. We reserve the right to suspend or terminate access for violations of these terms. Data stored within the platform's infrastructure is subject to that platform's own data retention policies.
We may update these Terms of Service from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our apps after any changes constitutes your acceptance of the updated terms.
These terms are governed by the laws of the State of Israel. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Tel Aviv, Israel.
For questions about these terms:
monday.com apps: support@user-sentry.com
Atlassian apps: support@seatsmng.com