Insights on workspace security, user management, and license optimization
Most Atlassian teams are paying for 10-30% inactive users without realizing it. Here's a step-by-step guide to auditing your licenses and cutting waste — especially after the MQB billing change.
A practical checklist for Jira Cloud admins to audit, clean up, and optimize license spend. Covers inactive users, tier thresholds, group hygiene, and automation.
Unmanaged accounts -- users with personal emails outside your verified domain -- are invisible to most admin tools and SCIM. Here is how to find them and why they matter for license costs.
ScriptRunner is the go-to tool for Jira automation, but is it the best approach for managing inactive users? We compare scripting vs purpose-built apps for user lifecycle management.
Jira has no built-in auto-deactivation for inactive users. Learn manual admin steps, REST API scripting, and Marketplace automation — plus how to handle SCIM and unmanaged account edge cases.
Confluence licenses are billed separately from Jira, and inactive users accumulate quietly. Here is how to identify them, what removal options exist, and how to automate the cleanup.